Every kid is different, but the formula works on a 12-week cycle. Here's what many parents describe:

Weeks 1 to 3, the clearing phase. The zeolite works in the background helping the body flush out everyday toxins that have been building up. Some parents notice small shifts like fewer tummy complaints or steadier energy, but most don't see big changes yet, and that's completely normal.

Weeks 4 to 7, the building phase. The vitamins and minerals are accumulating and building a foundation. The internal work is happening even when you can't see it on the outside.

Week 8 onwards is when many parents tell us they notice the bigger changes in focus, mood, and energy.

The results are cumulative, so they keep building the longer you stay consistent. Every day adds to the foundation.

Completely normal, and very common. The first three weeks are the clearing phase: the zeolite is helping the body flush out what doesn't belong, and the vitamins are just starting to build up to the right levels. Parents who reach the 8-week mark often tell us they're glad they stayed consistent. Give it time. The foundation is being built even when you can't see it yet.

Zeolite is a naturally occurring mineral with a unique honeycomb structure. Think of it like a tiny magnet: as it moves through the body it attracts and traps heavy metals and environmental toxins kids pick up from everyday life, from food, air, and water. Once trapped inside the honeycomb structure, the body can flush them out naturally. We live in a world full of environmental exposure, which is why zeolite is the main active ingredient in Novali. It works quietly in the background so the rest of the formula can do its job properly.

It depends on which product you have. The dose is printed on the back of every bag, but as a general guide, some Novali products are 1 gummy per day and others are 2. What matters most is giving the correct dose every single day, because the formula is designed to build up in your kid's system over time. Consistency beats everything else. Not sure which product or dose you have? Email me at contact@novalihealthwellness.com and I'll confirm it for you.

One missed day is not a problem. Just pick back up the next morning as normal, and don't double up to make up for it. The formula works cumulatively, so a single missed day won't undo your progress. What matters is getting back on track straight away and keeping the routine going.

With breakfast is ideal. Taking them with food helps the body absorb the nutrients well, and tying it to an existing habit makes it much easier to stay consistent. The easiest trick: leave the bag on the kitchen counter where you can't miss it, and make it as automatic as brushing teeth. The exact time of day matters less than making sure it happens daily.

Yes, they're designed as one routine: drops in the morning, gummies with breakfast, Dream Drops before bed. If your kid takes any medication, run the routine by your pediatrician first. Email me and I'll send the full ingredient lists for that conversation.

You can track your order anytime on our Track My Order page. If the page is confusing or your tracking isn't updating, send your order number to contact@novalihealthwellness.com and we'll check it for you.

Orders ship within 24 to 48 hours, and delivery averages 5 to 7 business days after that. If your order hasn't arrived after 10 business days, email contact@novalihealthwellness.com and we'll investigate right away.

Yes, you'll receive an email with a tracking link as soon as your order ships. Didn't get it? Check your spam folder first, then email contact@novalihealthwellness.com and we'll resend it.

Yes, absolutely, and you have two easy options. You can log into your subscription portal anytime using the link in any of your order emails and reschedule your next order yourself; it takes a minute and you choose exactly when the next bag arrives. Or just email contact@novalihealthwellness.com and we'll reschedule it for you. If you have too much product, rescheduling usually works better than cancelling, since pausing the daily routine for a long stretch means the build-up starts over.

You can manage or cancel anytime through the Manage Subscription portal. Enter your email address to receive a direct login link. Trouble accessing it? Email contact@novalihealthwellness.com and we'll handle it for you, no hoops.

Try any product for up to 60 days. If it's not working for your family, email contact@novalihealthwellness.com with your order number and we'll refund your purchase. No forms, no return shipping, nothing to send back.

That's what we're here for. Email contact@novalihealthwellness.com and a real person will respond within 24 hours, Monday through Saturday.